Fancy Bet Privacy Policy

1. Overview

This Privacy Policy applies to all users of the Fancy Bet platform at fancy-bet.club. It describes how Fancy Bet collects, stores, uses, and protects the personal information you provide when you register, deposit, play games, or contact our support team.

By creating an account on Fancy Bet, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree, please do not register or use the platform.

We take privacy seriously at Fancy Bet. We know that players in Bangladesh trust us with sensitive information — including their mobile wallet details and identity documents — and we do not take that trust lightly. Every data handling decision we make is guided by the principle of doing what is necessary, nothing more.

2. Data We Collect

Fancy Bet collects the following categories of personal data from its users:

We do not collect sensitive data such as racial or ethnic origin, political opinions, or health information unless it is directly relevant to a responsible gaming request you have made.

3. How We Collect Your Data

Fancy Bet collects your personal data through the following channels:

• Registration form: When you create your Fancy Bet account, you provide your name, mobile number, and date of birth directly.
• Deposits and withdrawals: When you transact through bKash, Nagad, or Rocket, we receive confirmation data from the payment network.
• Identity verification: If we request KYC documents, you upload them directly through your account dashboard.
• Gameplay activity: Our platform automatically records game sessions, bet history, and account activity as part of normal platform operation.
• Device and browser data: When you visit fancy-bet.club, our servers automatically log your IP address, browser type, and device information.
• Support interactions: When you contact our support team via live chat or email, the content of those conversations is stored for quality and dispute resolution purposes.
• Cookies: We use cookies to maintain your session and remember your preferences. See Section 8 for full details.

4. How We Use Your Data

Fancy Bet uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, we use your data to:

• Create and manage your Fancy Bet account.
• Verify your identity and confirm you meet the minimum age requirement of 18 years.
• Process your deposits and withdrawals securely and accurately.
• Detect and prevent fraud, money laundering, and other illegal activity.
• Monitor gameplay patterns to identify signs of problem gambling and fulfil our responsible gaming obligations.
• Send you transaction confirmations, security alerts, and account notifications.
• Send you promotional offers and bonus information — only if you have opted in to marketing communications.
• Respond to your support queries and resolve disputes.
• Improve the Fancy Bet platform based on aggregated, anonymised usage data.
• Comply with applicable legal and regulatory requirements.

5. Sharing Your Data

Fancy Bet does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:

• Payment processors: We share the minimum necessary data with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies and security standards.
• Identity verification providers: If we use a third-party KYC service to verify your identity documents, your data is shared with that provider solely for verification purposes.
• Legal obligations: We may disclose your data to law enforcement or regulatory authorities if required by law, court order, or to protect the rights and safety of Fancy Bet and its users.
• Fraud prevention: We may share data with fraud prevention agencies to protect against financial crime.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to the same privacy protections described in this policy.

6. Data Retention

Fancy Bet retains your personal data for as long as your account is active and for a reasonable period after account closure to comply with legal obligations, resolve disputes, and enforce our agreements.

• Account data: Retained for the lifetime of your account plus a minimum of 5 years after closure, as required for anti-money laundering compliance.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for 2 years from the date of the last interaction.
• Technical logs: Retained for up to 12 months for security and fraud monitoring purposes.

Once the applicable retention period has passed, your data is securely deleted or anonymised so it can no longer be linked back to you.

7. Security Measures

Protecting your data is a core responsibility at Fancy Bet. We implement a range of technical and organisational security measures to safeguard your personal information against unauthorised access, loss, or misuse.

• All data in transit is encrypted using SSL/TLS protocols.
• Passwords are stored using strong one-way hashing algorithms — we never store your password in plain text.
• Access to personal data within Fancy Bet is restricted to staff who need it to perform their job functions.
• Our systems are monitored continuously for suspicious activity and potential security threats.
• We conduct regular security reviews and vulnerability assessments of our platform.
• In the event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain the incident.

8. Cookies

Fancy Bet uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Here is a breakdown of the cookies we use:

Fancy Bet does not use third-party advertising or tracking cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of your account.

9. Your Rights

As a Fancy Bet user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected].

• Right to access: You can request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion: You can request that we delete your personal data, subject to our legal retention obligations.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
• Right to data portability: You can request your data in a structured, machine-readable format.
• Right to object: You can object to us processing your data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

10. Minors

Fancy Bet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on Fancy Bet, please contact us immediately at [email protected]. We will investigate and close the account promptly, deleting all associated personal data.

We use age verification checks during registration and reserve the right to request identity documents at any time to confirm a player's age. Any account found to belong to a minor will be closed without notice and any balance will be returned to the payment source used for deposits.

11. Changes to This Policy

Fancy Bet may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered users via email or an in-platform notification.

The updated policy will always be posted on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically. Your continued use of Fancy Bet after any changes have been posted constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way Fancy Bet handles your personal data, please get in touch. Our team is available 24/7 and will be happy to help.

• Email: [email protected]
• Live Chat: Available in your account dashboard around the clock.